Frequently Asked Questions
Everything you need to know about shopping the world of Yohji Yamamoto.
Are all items sold on the store authentic?
Yes, THE SHOP YOHJI YAMAMOTO is the official online store. All products are 100% authentic, sourced directly from our ateliers in Japan.
What countries do you ship to?
We offer international shipping to over 100 countries worldwide via premium couriers like DHL and FedEx to ensure your pieces arrive safely.
How do I determine my size in Yohji Yamamoto collections?
Most of our designs feature an oversized or avant-garde silhouette. Please refer to the specific 'Size Guide' on each product page for detailed measurements in centimeters and inches.
What is your return policy for international orders?
We accept returns within 14 days of delivery, provided the items are in their original condition with all tags and packaging intact. Please note that return shipping costs are the responsibility of the customer.
Are customs duties and taxes included in the price?
Customs duties and taxes are generally not included in the product price and vary by destination country. These charges are collected by the courier upon delivery.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.