Returns & Exchanges
We accept returns for eligible items within 14 days of delivery, provided they are in original condition with all tags attached. Please note that certain limited-edition collaborations and intimate apparel may be final sale.
Return Process
- 1.Initiate Request
Log into your account or use the guest order tracker to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare Package
Securely pack the items in their original packaging, ensuring the invoice and Return Authorization are included inside the box.
- 3.Shipment
Affix the provided prepaid shipping label to the exterior of the package and drop it off at your nearest authorized courier location.
- 4.Refund Processing
Once our warehouse inspects the returned goods, your refund will be issued to the original payment method within 7 to 10 business days.